Support & product archive

Downloads for current Blaupunkt products, camera setup, archived Greenmoore guides and product returns.

Blaupunkt Q3000 / Q3200

Alarm-system documents

Product brochures, Finnish quick guides and the English Q-series user manual.

Secure4Home

The management app for Blaupunkt Q-series alarm systems.

Blaupunkt Q series

Accessory guides

Quick guides for detectors, remotes and other Q-series accessories, plus the compatibility table.

Blaupunkt cameras

Camera guides and applications

SmartPSS Lite for PC and Mac

Add the camera under Devices using its serial number. Open the web interface from the globe icon (Link to Web). Under Settings > Network > P2P, make sure P2P is enabled and Online.

DMSS — mobile app

Sign in to DMSS, select + and SN/Scan, then add the camera using its P2P/serial-number QR code or enter the serial number manually. Enter the camera admin password, name the camera and check the time zone.

Product archive

Earlier Greenmoore products

Archived material

These guides are for discontinued devices. The GMT-3G+ guide's 3G, network and security instructions are obsolete.

GMED-2G and GMED-3G

The archive includes an installation and user guide for the GMED series, plus a home-care guide and quick guide for the GMED-2G. All three documents are in Finnish. For other user and support questions, use the contact page.

Product return

RMA authorisation

Request an RMA number before sending a product. Greenmoore will email the RMA number and return instructions.

For warranty returns, include proof of purchase and a precise description of the reason for return.

Posti customer return number611266

Do not send the product before receiving an RMA number and return instructions from Greenmoore.

RMA form

The form opens your email application. Review and send the message there.