GREENMOORE OY – EQUIPMENT RENTAL TERMS
Updated 1 October 2026

1. Scope
These terms apply to Greenmoore Oy's rental of equipment to consumers, businesses and organisations. They do not apply to finance leases or hire purchase. An individually agreed contract takes precedence, subject to mandatory consumer protection.
Lessor: Greenmoore Oy, Finnish Business ID 1850158-3, Tulliportinkatu 2, FI-70100 Kuopio, Finland, info@greenmoore.fi, tel. +358 17 363 8035.

2. Contract and rental period
The contract identifies the equipment, intended use, rental period, price including taxes, invoicing, delivery and return, any security deposit and insurance, and the scope of maintenance and services. Rental begins at the agreed time, but no earlier than delivery of the equipment or agreed commissioning. Rent is not charged for a delivery delay attributable to Greenmoore.
A fixed-term contract ends when the agreed term expires; any continuation is agreed separately. A contract valid until further notice may be terminated with one month's notice unless otherwise agreed in writing with a business customer. Changes to price or service require agreement. Default interest and collection costs are determined by law.

3. Ownership and use
The equipment remains Greenmoore's property. It may not be sold, pledged or sublet without written permission. Use in accordance with the contract by the customer's employees or other intended end users is permitted.
The customer uses the equipment for the agreed purpose, follows the instructions and exercises ordinary care. Defects must be reported without delay. Material alterations and installation contrary to the contract require permission. Responsibility for the costs of installation, consumables and connectivity is agreed before the contract is concluded.

4. Maintenance and interruptions
Greenmoore arranges repair of a technical defect arising in normal use unless a different maintenance responsibility is agreed with a business customer. Repairs resulting from conduct for which the customer is responsible may be charged to the customer in accordance with law and the contract. Normal wear and tear is not compensable damage.
If a material defect for which Greenmoore is responsible prevents use and no functioning replacement is provided, the customer is entitled to a reasonable reduction in rent corresponding to the interruption. The contract may be terminated for a material breach where the legal requirements are met.

5. Damage, loss and security deposit
The customer is liable for damage they cause in accordance with law and the contract. A consumer is not liable for every loss, theft or item of damage regardless of cause and their own conduct. Compensation is based on reasonable actual repair costs or the equipment's fair value, taking its age and condition into account. Insurance payments and other compensation are deducted, and no double recovery is made for the same loss. Theft must be reported to the police.
Any security deposit and its terms are agreed before the contract. The deposit is returned without undue delay after the equipment and obligations have been inspected. Any deductions are itemised and justified.

6. Return
At the end of the contract, the equipment and accessories must be returned as agreed and carefully packed. Ordinary end-of-rental return costs are stated before the contract. Greenmoore pays the direct return costs of a consumer's distance-selling withdrawal.
Where possible, the customer must remove their own data and disconnect personal accounts. A reasonable time-based charge and demonstrated additional loss permitted by law may be charged for late return, without overlapping compensation.

7. Consumer protection, liability and disputes
The consumer's mandatory rights, including distance-selling withdrawal, remedies for defects and adjustment of unfair terms, remain unaffected. The separate withdrawal and return terms apply to withdrawal.
Indirect loss suffered by a business customer is not compensated unless otherwise agreed in writing. This limitation does not apply to intent, gross negligence, personal injury or mandatory statutory liability.
Finnish law applies to the contract without limiting mandatory consumer protection. A consumer may use Finnish Consumer Advisory Services (www.kkv.fi/en/consumer-affairs/consumer-advisory-services/) and the Finnish Consumer Disputes Board (www.kuluttajariita.fi/en/). Disputes may be referred to the competent court. An update to these terms does not alone amend an existing contract.