GREENMOORE OY – BUSINESS SALES AND DELIVERY TERMS Updated 1 October 2026 1. Scope These terms apply to Greenmoore Oy's sale of goods to businesses and organisations. An individually agreed written contract takes precedence. Separate equipment rental terms apply to rental. Seller: Greenmoore Oy, Finnish Business ID 1850158-3, Tulliportinkatu 2, FI-70100 Kuopio, Finland, info@greenmoore.fi, tel. +358 17 363 8035. 2. Order, price and payment A contract is formed when the customer accepts a binding offer or Greenmoore accepts an order. An acknowledgement of receipt alone does not constitute acceptance unless stated otherwise. The price, value added tax, payment method, delivery time and delivery costs are specified in the offer or order confirmation. The terms of an accepted order are changed only by agreement. Default interest and collection costs are charged in accordance with law. Title passes when the full purchase price has been paid unless otherwise agreed. 3. Delivery and inspection Risk passes in accordance with the agreed delivery term or, if no specific term has been agreed, when the customer receives the goods. The customer must inspect the delivery without undue delay. Greenmoore must be notified within a reasonable time of any visible shortage or damage, and of a latent defect discovered later, after it was discovered or ought to have been discovered. 4. Defects and returns Any commercial guarantee is governed by the product-specific guarantee terms. Otherwise, liability for defects and remedies are governed by these terms, the individual contract and the Finnish Sale of Goods Act. A business customer does not have the withdrawal right provided by consumer-protection legislation. Voluntary returns and cancellation of an order are agreed separately. 5. Damages and force majeure Greenmoore is liable for direct loss in accordance with applicable law and the contract. Indirect loss, such as interruption of production or loss of profit, is not compensated unless otherwise agreed in writing. This limitation does not apply to intent, gross negligence, personal injury or liability that cannot legally be limited. A party is released from performing an obligation to the extent and for the period that performance is prevented by a force-majeure event beyond its control that could not reasonably have been foreseen, avoided or overcome. The other party must be notified without delay, and the effects must be mitigated. If the impediment continues for more than 60 days, either party may terminate the affected part of the contract. Advance payments corresponding to undelivered performance will be refunded. 6. Governing law and disputes Finnish law applies to the contract. Disputes will first be addressed through negotiation and, if necessary, in the competent court of general jurisdiction. An update to these terms does not amend an existing contract without agreement.